Frequently Asked Questions

A mother gently comforts her daughter who is sitting with knees pulled up looking sad and withdrawn, illustrating how parents support children through emotional difficultiesA mother gently comforts her daughter who is sitting with knees pulled up looking sad and withdrawn, illustrating how parents support children through emotional difficulties

Getting Started

We recommend recording about an hour at a time during key moments (mornings, bedtime, meals). Albinka needs to hear both the joyful times and challenging times to understand your child's patterns.

Yes! We have apps for both iPhone and Android.

Albinka listens through your phone while you're with your child, detecting challenging moments and sending you instant coaching tips. It learns your child's unique patterns and what actually works for your family. Don't worry about the battery - it's optimized to use minimal power during background recording.

You'll get gentle notifications on your phone with specific suggestions like "Try saying: 'I see you're upset. Let's take 3 breaths.'" We're also developing voice alerts for hands-free help.

Most families see initial insights after about 4 hours of recording - that's roughly one hour a day with your child over 4 days. Real behavior changes typically start within 2 weeks.

Albinka works best for children ages 2 to 8 years old - those crucial early years when behaviors are forming.

Yes, but you'll need to use the same email login so Albinka can learn from both parents' interactions and give consistent guidance.

Privacy & Safety

Your recordings are protected with bank-level encryption(AES-256) from your phone to our servers. We use the same security standards as financial institutions and healthcare providers. Everything is encrypted in transit and at rest, meaning your family conversations are unreadable to anyone, even in the unlikely event of a breach.

Be honest and age-appropriate: "This helps Mommy/Daddy learn better ways to help when you're upset" or "It's like a helper that teaches me to be a better parent." Most kids forget about it quickly.

Just tap the pause button in the app anytime. You're always in control.

They're permanently erased from all our systems. Once deleted, they're gone forever - we cannot recover them even if you ask us to.

To ensure the guidance you receive is safe and effective, Albinka’s AI is supported by trained child development professionals who review select recordings during our early launch phase. These professionals are bound by strict confidentiality and help verify that the advice aligns with best practices. This expert review process is temporary as we fine-tune the system, completely optional (you can opt out anytime in Settings), and designed with your family’s privacy in mind. We're transparent about this because your child’s safety and well-being are our top priority. As the AI improves, this process will become fully automated—without compromising on quality.

Albinka automatically pauses recording during phone callsfor your privacy.

Your specific conversations stay private. We only use anonymous patterns (like "whispers work better than yelling") to improve the app for everyone.

Cost & Subscription

Easy - just go to Settings in the app and tap "Cancel Subscription."

Yes! For a limited time, both parents can use one subscription.

Not yet, but we're working on it.

$39.95/month or $400/year for our early customers. Due to AI costs, prices will increase soon - lock in this rate now.

Yes! Cancel within 15 days of starting your paid subscription for a full refund.

Using Albinka

Absolutely! Sharing Albinka insights with professionals creates even better outcomes for your child.

Albinka works best in normal home environments. Avoid recording near TVs, radios, or lawn mowers for best results.

Yes! Albinka adapts to all families, including bilingual homes (our founder's family is bilingual too!). For ADHD andspecial needs, we're a helpful support tool but not a replacement for professional care.

Completely different! Baby monitors just transmit sound. Albinka uses AI to understand behaviors, recognize patterns, and give you personalized coaching in real-time.

Albinka works great with siblings! It learns each child's unique patterns and how they interact together.

Not every suggestion works for every child. When something doesn't work, tap the thumbs down - Albinka will learn and offer different approaches. Consistency is key - keep trying!

Professional & Medical

Albinka will flag patterns that may benefit from professional evaluation and suggest when it might be time to consult your pediatrician or specialist.

For many common behavioral challenges, Albinka provides the support families need. For complex issues, we're a great complement to professional therapy, not a replacement.

Our team of child development experts regularlyreviews AI recommendations to ensure they're safe, effective, and aligned with best practices.

No. Albinka provides parenting support and behavioral guidance, not medical advice. Always consult healthcare providers for medical concerns.

Troubleshooting

Important: Deleting the app doesn't cancel your subscription! Always cancel your subscription first in Settings, then delete if you want.

Albinka is still learning your family's patterns. Make sure you're recording during both calm and challenging times, and that background noise is minimal. It gets better the more you use it.

Start using it yourself - when they see your stress decrease and your child's behavior improve, they often want to join. You can also share the weekly reports to show real progress.

Tap "Help" in the app to reach our support team. We typically respond within 24 hours.

Start with support that's always by your side

Albinka is here to make sure you don’t have to do it alone.

Get Started